This is a complete kit that includes The “Black Box,” a complimentary copy of the Family Love Letter Booklet, as well as a copy of The Family Love Letter Digital Drive.
Install Instructions for Digital Drive
**New Computers with only USB-C drives may require a USB-C to USB adapter
1. Download and install the correct Adobe Air version (Windows or MacOS) at https://airsdk.harman.com/runtime.
2. Once installed, follow these instructions to install the Family Love Letter application based on your operating system.
For Windows users:
3. Insert the Family Love Letter thumb drive into your computer
4. Double click the Install_Family_Love_Letter.air file located on the thumb drive in the WINDOWS folder.
5. Follow the remaining install prompts
On a MAC:
3. Insert the Family Love Letter thumb drive into your computer
4. Double click the Install_Family_Love_Letter.air file located on the thumb drive in the MAC folder.
5. Follow the remaining install prompts
For more information, go to www.familyloveletter.com > click on Digital Drive under products
For assistance, email
Shipping will be delayed until we replenish our stock of digital drives.